Membership Management Software That Gives You More Time for Your Members
Member365’s membership management software connects your membership operations to one member record. Stay ahead of renewals and prepare reports with confidence. Give members the freedom to help themselves, and your team more time to deliver value.
Spend less time assembling membership reports and more time deciding what your organization needs next.
Find the context in one connected member record, without searching across systems before you can help.
Spend less time keeping separate systems up to date. With your membership work connected, you have more room in your day to help members and keep your organization moving.
Give members a convenient way to manage their membership and access its benefits. Your team spends less time handling routine requests and more time offering personal support.
“Member365 support has been an utter game-changer for my organization and professional life.”
More Time for the Work That Makes Membership Valuable
Picture a workday where you spend less time on repetitive updates and have answers at your fingertips. Our membership management software brings your tools together, so your team stays organized and ready to help members.
“We don’t need to buy add-ons or other tools. If we need something, it’s already in Member365, and it works.”
One Member Record. A More Complete Picture.
Keep member activity connected to one record. Find the context you need to help someone, without piecing together information from separate databases.
A Friendly Team to Help You Feel at Home.
Feel supported from setup onward. Your onboarding coach helps you prepare for launch around your priorities, with practical training and friendly people to turn to.
- A Clear Plan: Prepare for launch around your priorities.
- Practical Training: Get comfortable with the workflows that support a better member experience.
- Ongoing Help: Have people to turn to as questions come up.
A Clear View for Your Next Board Meeting.
Walk into your next meeting prepared. Built-in reports help you see where memberships and payments stand, so you can spend less time pulling information together.
- Membership Visibility: See which memberships need attention.
- Financial Clarity: Review payment activity through built-in reports.
- Connected Accounting: Reduce duplicate entry with an optional QuickBooks Online connection.
Explore a Better Day for Your Membership Team
Discover what could work better for your organization. We offer tailored resources to help you compare your options, and our team is here whenever you want to chat.
“A county with 50 members used to spend 100 hours tracking credits manually.
With Member365, administrators can pull up advanced reporting in seconds.”
See How Member-Based Organizations Improve Member Support Using Member365
See how professional associations and nonprofit organizations use Member365’s association management software (AMS) to centralize their member database, provide digital membership cards, grow e-commerce revenue, leverage real-time dashboards, and create better member experiences.
Improving Member Management & Compliance
How one association streamlined operations & ensured compliance and improved customer support with Member365
Read the Case Study
Transforming Operations & Community Engagement
See how this organization streamlined internal workflows and built stronger member relationships using Member365’s all-in-one Membership CRM
Read the Case Study
Boost Member Engagement
Case Study: How a membership management platform improved operations and helped boost member engagement at Orpheus Musical Theatre.
Read the Case StudyTrusted by Association and Nonprofit Teams
We’ve helped thousands of membership leaders like you spend less time keeping things running and more time delivering value to members.
Membership Management Software Tools That Work Together
Membership CRM
Help members without digging through different systems. Your member database keeps everything connected, so staff have the context they need to answer questions and follow up confidently.
- See member activity in one connected record
- Manage individual and group memberships
- Configure categories around your organization
- Keep renewal activity and payment status connected
- Use renewal information to understand member retention.
Event Management
Give your team more time to create experiences your members will enjoy. Registration links directly to membership records, so you spend less time matching attendee lists across systems.
- Make registration convenient with online booking and ticketing
- Offer member pricing and send event reminders
- Review attendance through built-in event reports
Member Engagement
Keep membership valuable even between events. Offer a welcoming space where people can find resources and connect with others, all through a portal that keeps your organization close by.
- Bring members together through directories and discussions
- Share resources and support committee collaboration
- Review participation to identify members who may need a follow-up
Email Campaigns
Craft more helpful messages and spend less time building lists. Reach members using the information already in your database, so you don’t have to manage a separate contact list.
- Build relevant audiences using member information
- Create beautiful emails with a drag-and-drop editor
- Review engagement to discover what your members care about
Membership Payments
Make payments easier for members and simpler for your team to manage. Keep payment activity connected to the member record, with payment processor options that fit your organization.
- Collect dues and other payments
- Make renewals easier with invoicing and recurring card billing
- Review financial reports, with an optional QuickBooks Online connection to reduce duplicate entry
Professional Development
Help members track their professional progress. Optional education modules keep learning linked to membership, making programs easier for your team to manage and for members to access.
- Deliver courses through learning management tools
- Track continuing education credits and review progress
- Manage certificates and education records
Find Your Next Membership Management Software With Confidence
See where you are now and what you want to improve. Access tailored content, customer stories, and guides to help you make your decision.
“I’m saving more than half of my time now, on both events and consolidating finances.”
Start My Evaluation
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Helpful resources. A real person to turn to.
Explore at your own pace with practical guides and customer stories. If questions come up, just reply to an evaluation email. We’re here to help.
Keep Useful Connections. Reduce Repeated Work.
Move your main membership operations into Member365 and connect the other tools you need. Whether it’s QuickBooks Online or custom workflows, we’ll help you understand your options and what’s needed.
Explore Integrations“Once we got everything ready to go, it took us just a couple of days to make the switch from WildApricot to Member365.”
No-Code Integrations
Use an optional Zapier connection to automate supported tasks between applications.
Custom API Access
Build tailored connections with optional RESTful API access.
Connected Information
Reduce duplicate entry by transferring supported information between systems.
Workflow Automation
Let configured triggers and actions handle repetitive steps.
Expert Support
Discuss your requirements with people who can help you assess the fit.
More Time for Members. Support You Can Count On.
A more manageable day for your team means more attention for your members. Hear how customers have made that change, and what it’s like to move to Member365.
“Without Member365, we’d still be stuck on a spreadsheet and depending on some social media platform to get our message out to members. Instead, we work smarter now.”
“Member365 was easy to use and the help desk team was excellent with helping us set up our integrate and execute!”
“Fantastic. Member365 has reduced the amount of time we as a non-profit run entirely by a volunteer board need to spend on repeating tasks connected to membership management, so that we can do work that advances the organization.”
“My experience with Member365 was wonderful, from the onboarding to the level of support for anything I needed. The membership management software is well designed, well though out, and very user friendly.”
“The entire team, from support to implementation to customer service, is knowledgeable, friendly, and responsive. Highly recommend Member365!”
“Member365 solved what was becoming a huge problem and has allowed us to administer our membership in a professional manner. It was a fantastic decision by our Board! It’s been an excellent experience for us.”
“Member365 has allowed us to streamline systems so we can provide better service to our members and more clearly track what our members need from us.”
You Don’t Have to Figure Out the Move Alone
Changing systems can feel like a lot, especially when you’re already busy supporting members.
Your dedicated Customer Success Coach helps you work through setup with a clear plan. Get practical training so your team feels ready for launch, with friendly support as questions come up.
Explore Onboarding“The Member365 platform is excellent, but their help desk puts them in an entirely different category.”
Import Contact Records
Prepare your member information using an import template. Get guidance through the process and review your records in Member365.
Customize Your Member Portal
Set up access around your membership structure. Review the experience your members will use.
Add Your Custom Branding
Make the member-facing experience familiar with your organization’s logo and colours.
Prepare for Launch
Train your team and plan the rollout around your organization’s readiness.
Let’s talk. We’re here to help.
Talk through your needs with someone who understands membership operations.
A friendly conversation about what matters to your team.
No preparation required.
Frequently Asked Questions
Yes! Member365 offers a free trial so you can explore the platform firsthand & in real-time. You’ll get access to key features like email marketing tools, membership CRM, online store, and event management–giving you a great opportunity and a clear picture of how it can support your organization before you commit. Get in touch with us to discuss your specific needs.
Yes. Member365 is platform-agnostic and easy to integrate with your external website–whether you use WordPress, Wix, Squarespace, or any other website builder. You can embed forms, portals, and payment links directly into your site to create a seamless experience for your website visitors without needing custom software development.
A membership CRM can significantly enhance member engagement–an increasingly important trend for associations and organizations, as highlighted by Membership Bespoke. This powerful tool achieves this through several key features:
- Personalized Communication: Tailor emails and messages based on member preferences and behaviours, ensuring relevant and engaging interactions.
- Automated Follow-ups: Schedule and automate follow-up emails and reminders for events, renewals, and important updates.
- Member Segmentation: Segment members into different groups based on interests, demographics, and engagement levels, allowing for targeted communication and programs.
- Event Management: Easily organize and promote events, track attendance, and gather feedback to improve future events.
- Member Portals: Provide a self-service portal where members can update their information, register for events, and access exclusive content.
By leveraging these features, a membership management system helps create more meaningful and timely interactions, fostering stronger relationships and higher member satisfaction.
At its core, a Contact Record Management (CRM) is a membership database that stores important information about your members. When someone makes a change to a profile—say a member updates their job title or you add a new address–it’s automatically updated so anyone with access to the process has the same information.
Your CRM is more than a database–it’s the backbone of your organization.
Member365’s record management software allows you to develop and nurture meaningful member relationships. It tracks activities across the member lifecycle–including membership status, renewals, event participation, email engagement, continuing education, membership community engagement and more. With one glance, you’ll be able to identify your most active members–and those who aren’t engaged–and create custom outreach campaigns to boost satisfaction and retention.
With this powerful tool at your fingertips, you’ll be able to make data-driven decisions that benefit your organization and enhance your members’ experience.
Stop hunting for data and use your time for other tasks:
| Manual CRM | Member365’s CRM |
|---|---|
| Data spread across apps, tools and platforms | Centralized membership database that’s easy to access |
| One-size-fits-all communications and marketing strategy | Tag and segment members for personalized messaging to boost engagement |
| Needing 10 tools to accomplish 10 tasks | Integration across Member365 features from events to membership status–and more–ensures seamless data flow |
| Losing access to information when an employee leaves | Data is stored in centralized database that updates automatically after any change |
The CRM is a key part of Member365’s membership management tool, enabling you to customize member profiles to meet your organization’s specific needs. Your team will be able to track everything from engagement scores, membership status and membership payments to committee memberships.
CRM integration can be complex but Member365’s dedicated onboarding experts will help you every step of the way. If you run into any difficulties importing contact records and setting up workflows, the customer support team is standing by to give you a hand. You can also consult our knowledge base for instructional videos and blogs with helpful use cases and best practices.
