Member365 Support Options
All of our plans include the following support channels
Prefer telephone support?
Telephone support is available through our enterprise concierge program.
$99/monthly
Concierge support includes:
- Telephone access with our frontline support staff via toll-free number
- Scheduled monthly screen share web conference call to review Member365 together
- Access to primary admin + one backup admin
- Early access to upcoming feature releases
Membership Management Software Blog
Tips, tricks and strategies to grow and engage your membership!
5 Tools and Tactics to Drive Member Retention
Member-based organizations live and die on retention rates. You can acquire 1000 new members tomorrow, but if you can't confidently keep them, you can't expect success. Membership managers want to boost retention rates,
6 Reminder Email Tips to Boost Renewal Rates
When’s the last time you took a look at your renewal reminder campaigns? If you’re like most membership managers, you’ve been using more-or-less the same campaign and content for years. Renewal reminder campaigns can be
Email Campaigns for Events: Best Practices
Emails and events go hand in hand. Membership managers are all too familiar with the plethora of emails that go along with the events they plan and manage. You’re likely used to setting up automated
Member Experience, and What It Means for Your Organization
You know about your website, your forms, your payment processes, and your membership. But what do you know about your member's experience moving through them as they apply for membership? Email opens and clicks help
Modernizing Data Management
Let's make a guess about you. Either you’re: A membership manager who’s using membership management software to manage more-or-less all your day-to-day tasks. Using spreadsheets to store your membership’s contact data, and then exporting that
Ramping up for Renewal Season – Optimizing Renewal Rates
There is a vast gulf between a renewal reminder process that is good and a renewal reminder that is effective. To simply stop at being good – that is, sending an email just enticing enough