Member365 Support Options
All of our plans include the following support channels
Prefer telephone support?
Telephone support is available through our enterprise concierge program.
$99/monthly
Concierge support includes:
- Telephone access with our frontline support staff via toll-free number
- Scheduled monthly screen share web conference call to review Member365 together
- Access to primary admin + one backup admin
- Early access to upcoming feature releases
Membership Management Software Blog
Tips, tricks and strategies to grow and engage your membership!
What You Can Do When You Track Member Behavior
Are you tracking the behavior of your members online? Tracking, analyzing, and responding to member engagement data online can expose powerful insights into the behavior and motivation of your members. With the right set of
Evaluating The Impact of Your Membership Tactics
Every strategy has tactics. Some tactics are powerful, some are not. Sometimes a tactic's value isn't easy to see. When it comes time to determine what tactics are worth investing in, and which should be
During COVID-19: Increase Engagement with Online Learning Experiences
Reality is setting in. The Coronavirus - COVID-19 - is not going away. Any time soon at least. We are now starting to understand that this time of reduced personal contact, is, the new
Help for Associations with low or no Staff
Some of the best not-for-profit organizations have few, if any, staff. And while they may not attract (or look for) a lot of attention, they are, without a doubt, some of the most important
How to Build Community Online
Creative flat design for web banner, marketing material, business presentation, online advertising. Member-driven organizations are all about community. While events have been the mainstay of most member-driven organizations for years, online channels offer
Building Stakeholder Buy-in With Survey Data
Over the past few weeks we've done an in-depth exploration of the strategies and tactics to making powerful surveys. We've offered tips on the best ways to design, build, deploy, and manage surveys to capture