Member365 Support Options
All of our plans include the following support channels
Prefer telephone support?
Telephone support is available through our enterprise concierge program.
$99/monthly
Concierge support includes:
- Telephone access with our frontline support staff via toll-free number
- Scheduled monthly screen share web conference call to review Member365 together
- Access to primary admin + one backup admin
- Early access to upcoming feature releases
Membership Management Software Blog
Tips, tricks and strategies to grow and engage your membership!
Prepping for Launch
The unknown can be scary, and clients consistently ask us, "what are we missing?" "What should we do before sending out the welcome email to our members?" This article outlines the tasks and steps you
Lean Associations – for a Sustainable Future
Progressive organizations are always looking for ways to serve their members more effectively and less expensively. To that end, many may begin exploring efficiencies, as a way of ensuring sustainable futures. Some call this ‘Going
Onboarding Your Organization with New Software
Selecting a new software for your organization can be exciting and scary. It is important when you choose software to follow these tips to ensure your organization's onboarding is successful. Communicate Why You Selected the
Good Data In is Good Data Out
The single most important thing for the administration when it comes to managing your member-based organization is data. This is why it is essential to maintain a clean database. As clean as possible, with member
Charles Dickens, Social Justice and Membership Development
What, you may be asking, do Charles Dickens, and the concept of Social Justice, have to do with developing membership in my Association? The answer lies in the very purpose of Associations, and why membership
7 Tips to Manage Stress During Busy Periods
As anyone in membership management knows, being busy can be both a blessing and a curse. Certain seasons demand hard work day-in and day-out, and even times that aren’t busy are always leading us back