Member365 Support Options
All of our plans include the following support channels
Prefer telephone support?
Telephone support is available through our enterprise concierge program.
$99/monthly
Concierge support includes:
- Telephone access with our frontline support staff via toll-free number
- Scheduled monthly screen share web conference call to review Member365 together
- Access to primary admin + one backup admin
- Early access to upcoming feature releases
Membership Management Software Blog
Tips, tricks and strategies to grow and engage your membership!
Governance: How much is enough?
Governance: How much is enough? For some reason, “Getting Governance Right” seems to be a real conundrum for many people and organizations. Personally, I have seen dynamic, innovative organizations transformed into static, imitations of their
Membership Survey Tips: The Importance of Demographic Questions
Earlier on the Member365 blog, we wrote at length about the difference between Qualitative and Quantitative questions on membership surveys. While understanding these two types of questioning is critical for getting the most out of
The 3 Cardinal Survey Sins, and What to Do about Them
Member365 users create a lot of survey's. Our Customer Success team has had years of experience helping membership-managers build and manage them, and in that time has identified a few common mistakes made by Member365's many
Asking the Right Questions: Qualitative and Quantitative Data
Understanding the difference between qualitative and quantitative data gives you the insight you need to leverage the value of both. Almost every major objective you face as a membership manager – whether it be driving
Strategic Post-Event Survey Tips
Post-event survey's are a common practice for good reason. They offer an invaluable peek into the needs, wants, expectations, and experience of your event attendees. Deploy them strategically, and they can provide powerful insights into
5 Game-Changing Event Promotion Techniques
Promoting your event successfully is no cakewalk. Between initial awareness and final confirmation is a long path for your prospective registrants to walk, and it's riddled with obstacles. Helping your prospects complete this journey is