Online Community Platform2024-12-20T12:40:51-05:00

Online Community Platform For Associations and Nonprofits

Build a thriving online community where members collaborate, learn and grow

Transforming Member Engagement with Member365

Modern associations and Nonprofits compete for member attention and loyalty. Member365’s online community platform equips you to:

Boost & Measure Member Engagement

Personalized communications and shared spaces foster meaningful connections among members.

Increase Staff Efficiency

Automate routine processes like onboarding to save hours spent on admin.

Adapt As You Grow

Scalable features ensure that your online community adapts to member needs.

Online Community Platform Key Features:

  • Discussion forums: Facilitate conversations through online discussion forums.

  • Job Boards: Monetize job postings while helping members find new opportunities.

  • Content Library: Share industry resources like videos, digital products and guides.

  • eCommerce: Sell merchandise, tickets to virtual and in-person events, and online courses directly through the platform.

  • Forms and Surveys: Use community analytics to gather insights and improve offerings.

  • Group Membership: Assign member managers to handle updates for group memberships, saving your admin team hours of work.

  • Committees: Enable collaboration with dedicated online spaces for committees.

  • FAQs and Inquiry Systems: Reduce your community manager’s email traffic with a portal that answers member questions and allows for direct communication.

  • Look and Feel: Align your online community platform with your brand through personalized colours and fonts.

Member CRM actionable insights

Contact Record Management

Membership CRM centralizes data

Email Marketing

Membership CRM centralizes data

Event Management

Member CRM automates your tasks

Professional Development

Enhance member engagement with member crm

Member Community

Help Members Help Themselves With Your Online Community Platform

Simplify your member experience with a user-friendly interface that lets them:

Manage Membership

Members can easily update their profile, submit their renewal, and access their membership certificate.

Process Member Payments And View Payment History

Pay membership dues, view credit card transactions and download invoices all in one place.

Stay Connected with the Member Community

Network and share knowledge through directories, discussion forums, and direct messaging.

Professional Development

Monitor continuing education and professional development credits, access training through the Learning Management System, download certificates and ensure compliance.

Participate In Events

Register for events, view schedules and stay informed.

Member Only Content

Dive into the knowledge base for industry resources like videos and guides.

Capterra

‘I am in M365 daily and love how user-friendly it is. I can pull reports quickly, walk a member through their account easily, and navigate through the platform with ease.

Faye S.

Membership Director

Association Management Software

‘For us, Member365 replaced the functionality of a team of 30. One staff member can do the work of 10, saving us a fortune in administrative costs.’

Robin H.

Executive Director

Client Logos

Ready To See The Online Community Platform In Action?

Contact us today for a free demo to see how Member365 can strengthen your organization’s engagement, simplify operations and unlock new opportunities for growth.

Frequently Asked Questions

How do I maximize the implementation and use of an online community platform?2024-12-20T11:37:25-05:00

Building a successful online community starts with a thoughtful approach:

  1. Define Your Purpose: Tailor your community’s focus to meet members’ needs, whether that’s networking, professional development, or resource sharing.
  2. Encourage Participation: Foster engagement with user-generated content, polls and discussion forums.
  3. Provide Value: Offer exclusive materials on specific topics that your members can’t find elsewhere.
  4. Personalize the Experience: Use advanced analytics to deliver relevant content and communications.
  5. Promote the Community: Use email campaigns and onboarding materials to showcase the benefits of joining.

With these best practices, your organization will boost online community engagement.

Why is it essential to have the right tools for member engagement, and how does Member365 enhance the membership experience?2024-12-20T11:34:34-05:00

In today’s digital world, having the right tools to keep your members engaged isn’t just a bonus–it’s essential. With paid memberships, members expect more: seamless value, effortless convenience, and genuine connection.

When processes like membership renewal require sending an email or jumping through hoops, it creates unnecessary barriers and detracts from the overall experience.

Member365 eliminates these hurdles, helping you foster engagement effortlessly, no matter where your members are. Member365’s online community platform creates virtual spaces where professional networks thrive, enabling meaningful collaboration and growth across time zones. It’s the smart, modern way to keep members connected and engaged.

What challenges do membership organizations face, and how can Member365 help overcome them?2024-12-20T11:01:43-05:00

In today’s fast-paced digital world, membership organizations face increasing challenges in attracting and retaining members. Using disconnected tools like spreadsheets and multiple apps often leads to inefficiencies and missed opportunities.

Enter Member365: your all-in-one member engagement platform. Designed specifically for associations, this centralized solution fosters collaboration, simplifies administrative processes, and creates a seamless member experience.

Fully integrated with Member365’s membership management tools, our online community platform ensures real-time updates across your systems, keeping operations efficient and organized.

Can I unlock new revenue streams with a member community?2024-12-20T10:47:30-05:00

This platform doesn’t just boost engagement–it’s also a revenue generator. Leverage monetization options like:

  • Charging fees for premium job postings.
  • Offering paid training courses or exclusive online courses to build a strong learning community.
  • Selling premium resources like toolkits, guides or access to recorded webinars.
How can I choose the right online community platform for my organization?2024-12-20T10:42:47-05:00

The right platform balances your organization’s needs and your vision for your own community with your budget. The most effective solutions work as a community builder and integrate seamlessly with essential functions like content management, event planning and email marketing tools. The best community platforms will allow you to gauge the customer experience by booking a free demo. This is a great way to evaluate the platform’s ease of use and the provider’s customer service team.

How do I get started with Member365?2024-12-20T10:40:44-05:00

Deploying your online community platform is simpler than you think. Our onboarding specialists provide hands-on guidance, from data migration to configuring essential features like job boards and member directories. Whether you’re importing historical records, setting up workflows or enabling the mobile app, you’ll have support every step of the way.

Once live, you’ll have an all-in-one system that saves time, enhances member engagement and aligns with your strategic goals.

Build a Vibrant Community with Member365

An online community platform designed specifically for nonprofit organizations and associations.

Green Arrow pointing at benefits to Event Management for Associations and nonprofits

BEFORE MEMBER365

  • Scattered data across tools and apps

  • Limited networking opportunities for members

  • Multiple providers for your CRM, LMS, event management, eCommerce

  • Risk of data loss when employees move on

AFTER MEMBR365

Join The Organizations That Have Boosted Their Online Community Platform

BMW Clubs uses membership management
JUNOS uses member management
NCHL loves member management
Canadian Association of General Surgeons
IFBTA and membership management
Centro is down with member management
CSRT and member management
WFIM members management
ACMO membership management software
CAPAPGPC and membership management
Go to Top