Managing Four Organizations with One Smart Platform: Case Study

How Member365 Empowers a Lean Team to Serve Thousands of Members Across Four Pain Societies

As Executive Director of four independent pain societies, Robin Hoyle knows what it takes to keep multiple organizations running smoothly–especially when each has its own members, events, and needs. With more than 15 years of experience in membership management, Robin has used nearly every tool on the market.

But when it came to streamlining operations across a remote team and thousands of members, only one solution stood out: Member365.

For us, Member365 replaces the functionality of a 30-person team. It’s allowed us to grow without growing our overhead.

Robin Hoyle, Executive Director, Pain Societies

Managing four nonprofits plus a business is no small task. Member365 is a critical part of how we do it.

The Challenge: One Leader, Four Organizations, and a Growing List of Demands

Robin doesn’t just run one nonprofit–she manages four, each with its own membership, programming, and stakeholders. Her team operates remotely across long distances, and traditional systems weren’t built to handle this kind of complexity:

X Managing daily operations across four organizations
X Coordinating a geographically dispersed team
X Scaling up efficiently during busy seasons
X Controlling costs while delivering value to members

The Solution: A Scalable, All-in-One Membership Management Platform

Robin needed more than just another database–she needed a system that could grow with her organizations, simplify training for new staff, and keep her team aligned, no matter where they worked from.

1. Cloud-Based Collaboration

With Member365’s cloud-based platform, every team member can login from anywhere to access the data, tools, and member records they need.

Member365 makes managing my team easy. A login and password is all it takes for my team members to access everything they need to do their work.

2. Onboarding Without The Overhead

As operations ramp up, Robin can easily add new administrators without time-consuming training.

When things get busy, we bring on help fast. Member365 makes onboarding simple with easy admin setup and a helpful knowledge base.

3. One Platform, All the Tools

Whether it’s running events, sending email campaigns, managing renewals, or collecting payments–everything is built in.

We don’t need to buy or bolt on other tools. If we need something, it’s already in Member365, and it works.

Robin Hoyle, Executive Director, Pain Societies

Why It Works: Designed for Member-Driven Organizations

membership management with pennsylvania pain society

Beyond the software itself, Robin credits Member365’s smart design and pricing model for making her work possible.

Simple, predictable pricing — Easy to budget, no surprises.
Flexible and scalable — Whether managing one society or four, the platform keeps up.
Built for membership professionals — Every feature is designed to help you serve your members better.

The Results: Less Overhead, More Impact

Robin estimates that one staff member can now do the work of ten, thanks to automation and Member365’s streamlined workflows.

30-person functionality with a lean team

Significant savings on admin costs

Tools that adapt to each organization’s unique needs

No need for third-party add-ons or hidden pricing surprises

Thousands of Association Leaders Trust Member365

Association leaders and membership managers depend on Member365 to manage member information,
simplify renewals, automate workflows, and engage their communities every day.