Document your most important workflows, calculate the total cost of maintaining the current environment, identify true non-negotiable requirements, and clarify who owns the decision. This makes vendor evaluation more focused and reduces the risk of replacing one complicated system with another.
What should an association do before evaluating a new AMS?
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About the Author: Tom Connors
Tom is a growth marketer who's passionate about helping connect people with the answers they need and making those answers useful when they find them. Outside of writing about membership management, Tom can be found shooting pool, cheering on the Seattle Seahawks, or hanging out with his two dogs.
