Schedule Your Onboarding Kickoff

Your kickoff session is the first step in your Member365 onboarding.

We’ll align on your goals, confirm our approach to setup, and define the plan to move your implementation forward.

Why the kickoff session matters
You’ll meet your dedicated onboarding coach, the person guiding your project from setup through launch, and align on how your organization will use Member365.

A clear kickoff reduces delays, improves decision-making, and sets your onboarding up for success.

What we’ll cover

1
Align on goals & success
2
Review your onboarding plan
3
Prepare for what's next

Who should attend the kickoff?

Kickoff sessions typically include 1–3 attendees.

Your Project Champion should attend, along with any team members involved in membership, payments, or website updates.

What happens after the kickoff session

Once your kickoff session is complete, we’ll confirm the implementation plan, schedule your next working sessions, and begin onboarding in a structured sequence designed to keep progress steady.


Before your session

No formal preparation is required, but it helps to have a general sense of your goals, desired outcomes, and who on your team will help make onboarding decisions.