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Blog2026-05-14T13:50:13-04:00
  • A corporate illustration showing a woman at a laptop surrounded by windows featuring spreadsheets, graphs, contacts, calendars, charts, and more. There is a calculator showing a high cost and a clock that indicates how much time is being spent on individual membership tools.

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  • A corporate illustration design showing connected data leading to email SMS, notifications, and a bullhorn, signifying how to handle member communications in one place
    July 9, 2026

    How Associations Can Handle Member Communications in One Place

    When someone at an association says, "We need to handle all our member communications in one place," I can tell you from experience, [...]

  • An abstract corporate illustration depicting silhouettes, a calculator, charts, and mathematical symbols, indicating how to calculate member retention in associations and nonprofits
    July 2, 2026

    How to Calculate Member Retention Rate: Formula, Example, and Common Reporting Mistakes

    Member retention rate is basically your scorecard for how many members stick around with your association over a set period. The basic retention [...]

  • An abstract illustration showing email communications on a laptop screen surrounded by engagement icons indicating an answer to the question "how to improve member engagement"
    June 25, 2026

    How to Improve Member Engagement: Stop Broadcasting and Start Guiding

    Low member engagement can be a real gut punch. It feels personal, even when you know it probably isn't. You send the newsletter. [...]

  • A corporate illustration depicting a woman at a desk with a laptop. A customer profile is shown on screen and there are several icons surrounding the desk, representing a credit card, calendar, profile picture, office building, payment sheet, meant to signify a collection of membership dues and that it is connected to every other aspect of the member's data
    June 18, 2026

    Membership Dues: How Associations Should Set, Collect, and Track Dues Without Losing Reporting Confidence

    For most associations, membership dues are the financial backbone of the organization. They fund the programs, staff, and events that members rely on. [...]

  • An image in a corporate illustration style depicting an envelope with a message in the center of a circle of icons, indicating a connected membership renewal workflow process
    June 11, 2026

    How to Build a Membership Renewal Workflow That Protects Revenue and Member Trust

    Membership renewals are a key sign of association health. A strong renewal process protects steady revenue while improving member trust, staff confidence, and [...]

  • Abstract image showing an association management software compared to a CRM and a disconnected stack of tools that are stitched together. Tools are being shown on a laptop, a phone screen, and in the cloud.
    June 4, 2026

    Association Management Software Comparison: AMS vs CRM vs Stitched-Together Tools

    When associations compare software, the categories can become confusing quickly. You may see terms like association management software, association management system (AMS), Contact [...]

  • An abstract illustration depicting an association membership database with a pillar of data routing to several member records
    May 28, 2026

    Association Management Database Checklist: What to Track Before Choosing Association Management Software

    An association management database does more than just store contacts. It also supports important day-to-day operations. For many associations and nonprofits, the database [...]

  • An abstract illustration depicting two people reading a checklist, indicating that they're evaluating membership management software for their association.
    May 21, 2026

    Membership Management Software for Associations: Features, Workflows, and Evaluation Checklist

    Choosing membership management software for an association usually starts with a feature comparison. In my experience, that makes sense. Associations need to know [...]

  • An illustrated image showing a messy pile of spreadsheets transitioning to a clean looking association memebership management dashboard. Signifying how moving away from spreadsheet data towards a more connected data model can reduce headaches in membership-based associations.
    May 14, 2026

    Association Membership Management Without Spreadsheets: What to Centralize First

    Association membership management often starts simply.One spreadsheet tracks members, while another handles renewals. Event registrations are stored somewhere else. Payment notes are kept [...]

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